My passion for healthcare began during my experience managing the daily operations of a private practice serving a largely non-English speaking and dual-eligible patient population. The complexities involved in coordinating care for these vulnerable patients, along with the challenges facing physicians and patients with the roll-out of the Affordable Care Act sparked my interest in healthcare delivery. This curiosity motivated me to further my career by enrolling in MIHMEP at the SDA Bocconi School of Management; which has been one of the most fulfilling decisions of both my personal and professional life. The structure of MIHMEP allowed me to gain complete insight into all sectors of the healthcare industry, broadening my horizons, while providing me with the opportunity to specialize in one particular field during the third term; I chose Healthcare Management.
My section’s international student body, representing over 15 different countries, led to thought-provoking debates and discussions around devising creative solutions to current healthcare challenges at both a local and global level. Working with my colleagues, each with their own diverse perspectives and experience, on case-based projects helped me to further develop the soft skills I needed to excel as a leader in the healthcare industry and successfully manage multidisciplinary teams.
MIHMEP also provided the opportunity to attend seminars given by industry leaders from top hospitals, think tanks, and global health organizations worldwide. These experiences made me aware of the vast number of current healthcare challenges and ways I could make an impact. These opportunities paired with an effective blend of core courses, case-based learning, and quantitative reasoning makes MIHMEP unique to other Healthcare Masters programs.
I am now based in Boston, Massachusetts working in Ambulatory Operations at Tufts Medical Center, with a focus in process improvement and project management.