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Measure and Manage Performance

Systems for measuring and managing performance represent powerful tools for informing individual and group behaviors at all levels of the organization.

Performance measurement and management systems are playing a more and more critical role in all companies, supporting and guiding managerial decisions and actions in the pursuit of strategic goals. But to render decision-making processes more effective and efficient, all business units must understand and share the metrics that are used. Systems for measuring and managing performance are designed and implemented by specialists in the AFC function (Administration, Finance and Control). However, these systems are only effective if the logic behind them is clear to all end users, a conviction which is the inspiration for this book. In addition to describing analytical tools and models for planning and monitoring expected and actual results, the book also offers practical solutions for measuring and controlling the costs and profitability of products and services, and illustrates how these metrics can and must be utilized in key managerial processes: setting goals, allocating and tasking resources, and evaluating and controlling performance.

  • Editore: EGEA
  • Collana: Leading management
  • Data di pubblicazione: Marzo 2020
  • EAN: 9788823837720
  • ISBN: 9788823837720
  • Pagine: 244
  • Formato: carta e e-Pub

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