
- Duration
- wkly effort
- Format
- Language
- Price
- 8 weeks
- 4 hours
- On Demand
- Italian
- 600ā¬
The program analyzes point of sale design and management processes with an experiential approach.
Zaghi Karin is an Associate Professor of Practice of Channel and Retail at SDA Bocconi School of Management. She also teaches Marketing at UniversitĆ Bocconi.
She collaborates with SDA Bocconi since 1994, she is in charge of the Channel & Retail Category. She is also the coordinator of four Open Market Executive Programs: Trade Marketing (Class Program), Category Management (Online Program) Visual Merchandising (Online Program) e Store Management (Online Program).Ā She runs research, education and consulting projects with leading firms operating in the fashion, design, automotive, electronics and grocery industries, collaborating with several companies.
Her research activities focus on retailing, visual merchandising and trade marketing. Currently, she is analyzing four main topics linked with her previous research: store design and visual merchandising, buying behavior and experiential shopping, trade marketing and category management, and channel management in fashion, design, motorbike, electronics, household products and grocery.
Her works have beenpublished in leading academic and management journals such as Micro&Macro Marketing, Economia&Management, Largo Consumo. She is the author of many books including: āVisual merchandising. La comunicazione per dare valore allāesperienza del clienteā, FrancoAngeli, 2018; āVisual merchandising. In-store Communication to Enhance Customer Valueā, Egea, 2018;Ā āCSM: un nuovo modello di category managementā in (A.A.)Ā Creare Valore con il Category Management Sostenibile, Harvard Business Review Italia, 2021.Ā
Karin earned a degree from UniversitĆ Bocconi. She is also avisor for privat and public entities for retail topics.
The program analyzes point of sale design and management processes with an experiential approach.
The program enables you to deal with the whole Category Management process, exploring all the steps for implementing the operational model in a systemic way.
The program explores the design and management phases of a point of sale, conceived and experienced as a relational environment focusing on the customer experience.