Starting a conversation
Dialogue is the basis of every successful partnership. It starts with understanding needs. The first one being knowing each other.
That's why SDA Bocconi is particularly focused on this prerequisite when it comes to Organizational Empowerment®.
An in-depth dialogue with the customer is essential in order to:
- understand actual needs,
- identify the levers of change,
- evaluate the need for intervention,
- assess margin for improvement.