Maria Cucciniello
Government, Health and Not for Profit
Associate Professor
Healthcare Management
maria.cucciniello@unibocconi.it
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Biography
Maria Cucciniello is an Associate Professor at the Department of Policy Analysis and Public Management at Università Bocconi.
Her collaboration with SDA Bocconi began in 2006. She has conducted research and education projects with major public sector organizations.
Her research focus is on e-health and e-government, the impact of ICT in healthcare and public sectors, transparency in the public sector, change management and organizational redesign for the introduction of new information systems and the evolution of managerial skills in PA.
She is the author of numerous books and articles on her topics of interest. Her works have been published in Public Administration Review, Public Management Review, the Journal of Medical Internet Research, Social Science Computer Review, Economia & Management and Mecosan. She is a reviewer for many specialized magazines, including Health Policy, Critical Perspectives on Accounting and Azienda Pubblica. She is a member of the editorial board of Review of Public Administration and Management and she has been elected New Researchers coordinator for the International Research Society for Public Management.
Maria earned a degree in Public Administrations and International Institutions Management and a Master of Science in Economics and Management of Public Administrations and International Institutions both from Università Bocconi and a Ph.D. in Management from the University of Edinburgh.
Teaching domains
Digital Innovation
Co-Production and Citizens Involvement
Public Services Design
Social Innovation Design
Stakeholder Engagement/Management
Latest publications
Experimental evidence on the determinants of citizens' expectations toward public services
Public Administration Review, 2025, vol.85, no. 1, pp.176-191
How to organize in turbulence: Arrangements and pathways for robust governance
Journal of Public Administration Research and Theory, 2025
The power of framing: The role of information provision in promoting whistleblowing
Public Administration, 2024, vol.102, no. 4, pp.1342-1365
Public Service Explained. The Role of Citizens in Value Creation
Cambridge University Press, , 2024
Which behaviour change techniques work best for diabetes self-management mobile apps? Results from a systematic review and meta-analysis of randomised controlled trials
eBioMedicine, 2024, vol.103, pp.105091
Management Pubblico – II Ed.
Egea, Milano, Italy, 2024
Grants & Honors
Kooiman Prize for Best Paper in Public Management Review 2023, with the paper ‘A Systematic Literature Review of City Competitiveness: A 30-Year Assessment and Future Agenda of Public Administration’ (G.Nasi, H.Choi, M.Cucciniello, R. K. Christensen), Vol.25, Issue 8
, 2024
Excellence in Research Award - Università Commerciale Luigi Bocconi
, 2022
