Anna Omarini is a Tenured Researcher and Adjunct Professor of Bank and Fintech, Department of Finance, Bocconi University.
Her cooperation with SDA Bocconi began in 1992. Since then, she has run numerous courses such as Retail Bank Management, Digital banking, Bank marketing and loyalty management. She conducted workshops and field research projects on the following topics: bank-customer relationship in retail banks; direct banking; quality value drivers in wealth management markets; branch innovation; payments evolution and innovation in bank industry. She has worked with both banks and insurance companies. She also developed Masters in Business and Banking Administration in banks for both senior and young professionals.
Her research activities focus on bank strategy; retail banking; Fintech and digital banking; bank marketing and loyalty management; payment services; quality value drivers in wealth management; bank innovation.
She is the author of numerous books, book chapters and articles on the subject she has been developing for many years. Her works have been published in Journal of Finance and Bank Management, Journal of Financial Transformation, Journal of Banks and Bank Systems, Journal of Management Studies, Economia & Management, Bancaria, Il Risparmio and Banche e Banchieri, among others. She is reviewer for Journal of Accounting and Finance; The Journal of Financial Management, Markets and Institutions JFMI and Palgrave Macmillan Ltd; she is editorial board member of Journal of Management Studies. She is member of numerous associations, organizations and scientific committees. She also participates in conferences in Italy and abroad, as speaker and chairman. She has also developed her experience as an independent board member in financial institutions and banks.
Anna earned a Degree in Business Administration from Bocconi University and an ITP Programme at the Stern School, New York University (1999).