Managing and Leading

Result Based Management (RBM) focuses on the implementation of the strategy and the orientation of human, physical and financial resources towards results. Building on this principle, the course presents the fundamentals of performance measurement and management control systems which support decision making and drive orientation towards results in IOs. Classes are designed to develop participants’ knowledge of concepts and techniques related to cost accounting, the RBM cycle and performance measurement. This course aims to enable participants to diagnose and improve existing RBM systems and to design performance metrics and systems. The course also aims to generate awareness and behavioral skills on how to effectively handle performance assessment systems to orient people and resources towards results.

This course leverages participants’ capacity to build, manage and motivate a vibrant, high-performing team in an intercultural environment. The course starts by exploring the relevance of individual and organizational cultures in management practices and provides frameworks and practical tools to understand and analyze culture. Based on these foundations, we will examine how to use knowledge about culture to foresee and handle its impacts on team management, communication and interactions among team members. The course will specifically focus on how to approach conflict solutions, motivate dysfunctional team member behaviors and effectively handle diverse and geographically dispersed teams. 

In recent years project management has strongly increased in popularity but the number of projects with poor performances is still very and too high. Even if many project management concepts are well established, many organizations only recently understood the strategic importance of focusing on how projects should be managed; in addition, organizations that embraced project management concepts too often apply them in a naïve way. This course addresses the most value-added topics in project management and related disciplines.

The course aims to be a bridge between the ‘envisioning and leading’ and the ‘managing resources and operations’ pillars of EMMIO by generating hands-on knowledge of fundamental tools for decision making and accountability in a number of management areas. This module also aims to enhance participants’ ability to comprehensively assess the level of ‘maturity’ of a range of management systems and formulate recommendations to strengthen the design of the underlying operational tools and processes.