Turning operations disruption into a competitive advantage

In an era marked by recurring crises, geopolitical tensions, and rapid technological shifts, the most forward-thinking companies are learning to turn operational and supply chain disruptions into opportunities for growth.

Drawing on seven internationally relevant case studies (FERCAM, Fincantieri, Prologis, Fedrigoni, Brembo, Prysmian, and Hilti) Pietro De Giovanni, in Strategie di resilienza in operations management. Casi aziendali ed esperienze di eccellenza (EGEA, 2025, in Italian, Preface by Alberto Grando - Resilience strategies in operations management: Business cases and best practices), presents the vision of corporate resilience as a true driver of competitive advantage. Resilience is not merely the ability to withstand shocks, but also to learn quickly, adapt with agility, and seize the hidden opportunities that disruption can bring. Technological innovation, sustainability, and organizational agility are the strategic pillars that enable companies to thrive in volatile environments.

The book blends theoretical insight with practical examples of how to rethink supply chain and operations strategies in light of today’s global challenges. Each case is rigorously analyzed and enriched with first-hand accounts from key players, creating a multi-layered narrative where strategy, organization, and technology intersect.

Supply chains are portrayed as dynamic systems that must be designed with foresight and collaboration in mind. De Giovanni stresses the urgency of moving beyond static, siloed models, advocating instead for flexible, integrated, and digitally connected logistics architectures. Central to this evolution is the use of AI-powered predictive systems capable of detecting weak signals and enabling real-time responses. Equally important is the cultivation of strong, transparent partnerships across the entire value chain, which is a relevant factor for the resilience of the broader ecosystem. Circular economy principles are also integrated to reduce environmental impact and enhance a company's ability to respond in times of crisis.

While explicitly aimed at supply chain and operations professionals, the book offers valuable insights for top executives, entrepreneurs, and consultants seeking to navigate global instability with a more advanced strategic approach. It is not a technical manual, but a thoughtful guide to building stronger, more responsive companies that are aware of their role in an interconnected and fragile world.

• Publisher: EGEA
• Publication date: 2025
• ISBN/EAN: 9791222930374
• Pages: 200
• Format: paper, e-pub. digitabook.

PIETRO DE GIOVANNI is Professor of Practice in Operations and Supply Chain Management at SDA Bocconi School of Management, where he is Co-Director of the Sustainable Operations and Supply Chain Monitor and Director of the Strategy and Operations Area.