Curriculum Vitae
SDA Fellow
Degree in Business Administrarion, Bocconi University, Milan, 1973
Coordinator of Marketing and Competitive Strategy area in SDA Bocconi Banking and Insurance Department (1983-1995)
Coordinator of Banking Control area in SDA Bocconi Banking and Insurance Department (1980-1983)
Academic position and/or Professional activities
Full Professor of Bank Management, University of Parma (until November, 2015)
Research Interests
- CRM
- Competitive Strategy
- Performance management in Banking