Management della farmacia
Turning the pharmacy into a local social and health care facility
The pharmacy sector is undergoing profound transformation. New service models, evolving regulations, digital innovation, a growing focus on patient care, and changing consumer behaviors are reshaping both the role of the pharmacist and the value proposition of the pharmacy. Succeeding in this environment requires strong managerial capabilities to make informed decisions, innovate business models, and develop services that create value for customers, local communities, and the business.
This program provides practical frameworks and immediately applicable tools to help participants successfully lead this transformation.
Specifically, this program will enable you to:
- Analyze the evolving pharmacy market and emerging competitive models to define sustainable growth strategies.
- Immediately apply what you learn through a customized project focused on your own pharmacy, developing a practical improvement plan with ongoing feedback from the Faculty and peer participants.
- Design a service-oriented pharmacy model that strengthens the pharmacy's role as a community-based healthcare provider.
- Develop strategies to attract, engage, and retain customers beyond the physical store through digital tools and innovative communication approaches.
- Optimize purchasing, inventory management, category management, and management control to improve profitability and financial sustainability.
- Lead and develop your team by strengthening leadership and people management capabilities.
- Measure pharmacy performance and transform services into new opportunities for value creation and business growth.
Throughout the program, each participant develops a project tailored to their own pharmacy, applying frameworks and tools that can be immediately transferred into professional practice. Continuous interaction with the Faculty and peer participants helps adapt the learning experience to each participant's specific context, turning the program into a concrete innovation project for their pharmacy.
Is this program right for you?
This program is designed for pharmacy owners, pharmacy managers, pharmacists, and professionals involved in pharmacy management who want to strengthen their managerial capabilities to respond to industry changes, innovate their business model, and develop high-value services.
It is also intended for trade marketing managers, professionals working in the pharmaceutical and healthcare industry, and consultants operating in the pharmacy market who wish to gain a deeper understanding of its evolving dynamics and management challenges.
Connect with our advisors
Learning is never linear. It takes shape over time, combining specific learning needs with practical tools matched to your own challenges.
Talk to our team of Program Advisors to identify the path that best fits your goals and find out how to build a broader development plan through the SDA Bocconi Executive Education Certificate.
Get in touch with Patrizia Trivellato
SDA Bocconi Executive Education Certificate
Your initial conversation with our Program Advisors helps shape your path, clarifying your goals and participation options. It is also the required first step toward earning the Executive Education Certificate.
The SDA Bocconi Executive Education Certificate is the formal recognition awarded upon completion of a learning plan designed around your managerial needs. With the Certificate, every program you attend becomes part of a broader design, built on your growth objectives.
What you will learn
The program consists of 5 days totaling 40 equivalent hours and is built on 3 pillars:
How you will learn
Lectures
A key learning method that encourages continuous interaction with Faculty and peers.
Webinars
Live online sessions specifically designed to optimize the remote learning experience.
Business Cases
Real business situations that enable participants to explore specific managerial challenges by analyzing strategic decisions and the growth path of an organization.
Guest Speakers
Opportunities to exchange ideas and perspectives with managers and entrepreneurs, gaining first-hand insights into business challenges and leadership experiences. Sessions may take place either in the classroom or at the guest company's premises.
Project work
The development of an improvement or innovation project to be proposed within participants’ organizations. It enables participants to apply the knowledge acquired during the program to their own professional context.
Program direction & faculty
- Erika MallariniDirectorArea: Government, Health and Not for ProfitResearch domains: Healthcare Management
- Francesca LecciArea: Government, Health and Not for ProfitResearch domains: Healthcare Management
- Marco BettucciArea: Strategy and OperationsResearch domains: Operations & Supply Chain Management
- Beatrice ManzoniArea: Leadership, Human Resources and Digital TechnologiesResearch domains: Human Resource Management
With us, the program becomes reality
The Program Management team supports participants from enrollment through to the end of the program, coordinating and managing every organizational aspect.
SDA Bocconi Campus - Milano
Information
Location
SDA Bocconi School of Management
Via Sarfatti 10, 20136 Milano.By attending at least 80% of the classes, you will receive a Certificate of Participation and a digital badge to share with your network on LinkedIn.
Fees
€ 3.000 + VAT
The fee is exclusive of VAT.
Contacts
Program Advisor
Patrizia Trivellato
tel. +39 02 5836 6605
patrizia.trivellato@sdabocconi.itProgram Manager
Marta Romiti
tel. +39 02 5836 6605
marta.romiti@sdabocconi.it
Special payment terms
Bocconi Alumni
Bocconi Alumni are entitled to a 20% reduction on participation fees. To take advantage of the discount, please enter your Alumnus status when registering by indicating “ALUMNI 20” in the notes section. Remember that without this indication, the discount will not be applicable.
Women are good for business
To foster and contribute to women’s professional development, SDA Bocconi School of Management offers them until 8 March 2028 a 20% discount on the participation fee for all Executive Open Programs and Executive Online Programs.
Multiple enrollments
Companies, institutions and public bodies that enroll at least 3 participants in a single program are granted a 20% discount for each registration fee. The concession is not applicable for personal enrollment and must be formalized by the start date of the course.
Corporate education programs
In the case of learning needs involving several resources of the same company enrolled in more than one program, it is possible to define a customized plan from the specific needs of the organization. In this case, our Program Advisors are available to build with the client organizations ad hoc training plans with special pricing.
Partnerships and channel agreements
SDA Bocconi offers the possibility to initiate collaborations that allow them to expand the portfolio of educational trainings to be offered to their members. In this case, the School is available to evaluate partnerships and channel agreements so as to respond in a timely manner to the specific needs of the organization.
By attending at least 80% of the classes, you will receive a certificate of participation in the program and a digital badge to share with your network on LinkedIn.
The brochure walks you through the program and the SDA Bocconi experience. Inside you'll find:
The full calendar
The application process
Participant stories
The campus experience
