Crisis Management in Sanità e nella PA (sede Roma)
Costruire e comunicare valore nell'emergenza: il ruolo della leadership nelle aziende sanitarie e di pubblici servizi
Enhancing skills for handling emergencies
Health, economic and social emergencies have highlighted the need for specific vulnerability analysis skills in order to effectively prevent and address emergency situations.
The "Crisis Management in Healthcare and PA" program is an opportunity to reflect on and self-assess the skills needed to recognize early signs of crisis in a timely manner, combining research evidence and the direct experience of experts in the field of emergency management.
It transfers knowledge, approaches and tools that are essential for dealing with rapidly changing situations, helping those involved to make decisions in contexts of uncertainty, manage communication during and after crises, and use crises as opportunities for organizational learning. It also enables the analysis and appreciation of the specifics of the utility context, understanding the roles and functions of the players involved, and developing crucial managerial skills for crisis management.
The program is part of the "People Management and Public Leadership" competency area of the Government Academy. Explore all programs and contact us to create a customized education pathway.
For more information: Discover more
Who should apply
Those working in the field of utility service delivery, such as public and private health care organizations, municipalities, metropolitan cities, regions and ministries, agencies, schools and universities, and wish to improve your ability to manage uncertainty and intercept weak signs of the crisis.
SDA Bocconi Executive Education Certificate
To navigate the evolution of the macroeconomic landscape and organizations, it is essential to broaden your managerial skills. Education plays a central role in this process. Together with our Program Advisors, you can design the learning path that best suits your needs, choosing from various formats to shape your professional growth.
CME education credits
The course allows to obtain CME (Continuing Medical Education) education credits provided by ministerial programs in order to promote continuous updating and improvement of the quality level of one's professionalism.
Program Advisory
Learning is never a linear journey—it is a path built together, combining specific training needs with practical tools tailored to individual challenges. Contact our team of Program Advisors, and together we will design the ideal learning path for you or your team, ensuring alignment with your goals.
Your benefits:
A dedicated orientation meeting, either in-person or remotely, to identify learning needs and create a customized plan. Throughout the course, you will experience a tailored welcome to introduce you to the program and foster networking between participants and instructors. Upon completion, your evaluation will become a valuable contribution for continuous improvement of the offering.
How your organization benefits:
Training consultation with HR managers to analyze organizational needs and develop personalized projects. Ongoing progress monitoring and a final follow-up to share results and gather feedback, ensuring constant alignment with pre-set goals.
Get in touch with Patrizia Trivellato
Structure and contents
The program consists of 2 days, totaling 16 equivalent hours, and is built on 8 pillars.
Rereading the adequacy of the "in crisis" organizational model
Building a resilient organizational culture
Decision-making in a crisis: regulatory constraints, the role of controllers, managing consensus
Redefining the scope of priority objectives in crisis management
Constructing appropriate adaptive strategies for the pursuit of institutional goals in situations of uncertainty
Communicating in emergencies
Analyzing the competencies of the courageous and reckless leader "in crisis"
Assessing the financial economic impact of emergency prevention
More value with
Self-assessment
Self-assessment of skills to identify strengths and areas for improvement.
Calendar and information
Via Nibby 20, 00161 Roma
Calendar
- 10 ottobre 2025Online Live12:00 - 14:00
- 17 ottobre 2025Online Live12:00 - 14:00
- 24 ottobre 2025On campus07:00 - 16:00
- 07 novembre 2025Online Live13:00 - 15:00
- 14 novembre 2025Online Live13:00 - 15:00
Fees
€ 1,300 + VAT
The fee is net of VAT but includes teaching materials and working lunches.
Special payment terms
Bocconi Alumni
Bocconi Alumni are entitled to a 20% reduction on participation fees. To take advantage of the discount, please enter your Alumnus status when registering by indicating “ALUMNI 20” in the notes section. Remember that without this indication, the discount will not be applicable.
Empowering female leadership
To foster and contribute to women’s professional development, SDA Bocconi School of Management offers them until 8 March 2026: a 20% discount on the participation fee for all Executive Open Programs and Executive Online Programs.
Multiple enrollments
Companies, institutions and public bodies that enroll at least 3 participants in a single program are granted a 20 percent discount for each registration fee. The concession is not applicable for personal enrollment and must be formalized by the start date of the course.
Corporate education programs
In the case of learning needs involving several resources of the same company enrolled in more than one program, it is possible to define a customized plan from the specific needs of the organization. In this case, our Program Advisors are available to build with the client organizations ad hoc training plans with special pricing.
Partnerships and channel agreements
SDA Bocconi offers the possibility to initiate collaborations that allow them to expand the portfolio of educational trainings to be offered to their members. In this case, the School is available to evaluate partnerships and channel agreements so as to respond in a timely manner to the specific needs of the organization.
By attending at least 80% of the classes, you will receive a certificate of participation in the program and a digital badge to share with your network on LinkedIn.
Program direction
Effective communication that is responsive to the needs of internal and external stakeholders is one of the most relevant and complex tools in crisis management. It cannot be improvised: proper communication is essential to build the trust needed to improve awareness and preparedness, especially in ...
