Cambiare i processi per trasformare la PA
Tra efficienza e innovazione

Transforming public administration for greater efficiency and innovation
Changing perspective, adopting activity as the essential unit for understanding and governing processes, with the goal of achieving effectiveness and efficiency in a user-centric logic. To provide public administration managers and professionals with skills and tools to meet the challenges of digital transformation and lead innovation paths, with the goal of generating public value from users' needs.
Those who participate learn how to manage the entity according to a process logic, map and optimize organizational processes, identify inefficiencies and propose improvements. They will be able to adopt innovative logics, lead transformative change paths, and create public value-oriented decision-making architectures. The course enables you to consolidate skills in change management, apply knowledge in real-world situations and expand your professional network by accessing a network of public management experts to implement high-impact innovations.
The program is part of the Government Academy's "Organizational and Digital Innovation in PA" area of expertise. Explore all programs and contact us to create a customized education pathway.
For more information: Discover more


Who should apply
Managers or professionals working in the world of public services (e.g. local public services of general economic interest, healthcare, education), top executives or officials with managerial responsibilities, or professionals working with PA at various levels. It is particularly suitable for those working in local government, regional agencies, central government, central non-economic public agencies and bodies, schools and universities. No prior knowledge or specific requirements are necessary to participate.
It is advisable to have at least 5 years of professional experience.
SDA Bocconi Executive Education Certificate
To navigate the evolution of the macroeconomic landscape and organizations, it is essential to broaden your managerial skills. Education plays a central role in this process. Together with our Program Advisors, you can design the learning path that best suits your needs, choosing from various formats to shape your professional growth.


Program Advisory
Learning is never a linear journey—it is a path built together, combining specific training needs with practical tools tailored to individual challenges. Contact our team of Program Advisors, and together we will design the ideal learning path for you or your team, ensuring alignment with your goals.
Your benefits:
A dedicated orientation meeting, either in-person or remotely, to identify learning needs and create a customized plan. Throughout the course, you will experience a tailored welcome to introduce you to the program and foster networking between participants and instructors. Upon completion, your evaluation will become a valuable contribution for continuous improvement of the offering.
How your organization benefits:
Training consultation with HR managers to analyze organizational needs and develop personalized projects. Ongoing progress monitoring and a final follow-up to share results and gather feedback, ensuring constant alignment with pre-set goals.
Get in touch with Patrizia Trivellato
Structure and contents
The program consits of 2 days, totaling 16 equivalent hours, and is built on 3 pillars.
Introduction to the course
Starting with processes to transform the public value generated
Measurement to support change
Calendar and information
Via Sarfatti 10, 20136 Milano
Calendar
- 14 settembre 2026Online Live09:00 - 11:00
- 21 settembre 2026On campus12:00 - 16:00
- 22 settembre 2026On campus07:00 - 16:00
- 12 ottobre 2026Online Live09:00 - 11:00
Fees
€ 1,300 + VAT
The fee is net of VAT but includes teaching materials and working lunches.
Special payment terms
Bocconi Alumni
Bocconi Alumni are entitled to a 20% reduction on participation fees. To take advantage of the discount, please enter your Alumnus status when registering by indicating “ALUMNI 20” in the notes section. Remember that without this indication, the discount will not be applicable.
Women are good for business
To foster and contribute to women’s professional development, SDA Bocconi School of Management offers them until 8 March 2027 a 20% discount on the participation fee for all Executive Open Programs and Executive Online Programs.
Multiple enrollments
Companies, institutions and public bodies that enroll at least 3 participants in a single program are granted a 20% discount for each registration fee. The concession is not applicable for personal enrollment and must be formalized by the start date of the course.
Corporate education programs
In the case of learning needs involving several resources of the same company enrolled in more than one program, it is possible to define a customized plan from the specific needs of the organization. In this case, our Program Advisors are available to build with the client organizations ad hoc training plans with special pricing.
Partnerships and channel agreements
SDA Bocconi offers the possibility to initiate collaborations that allow them to expand the portfolio of educational trainings to be offered to their members. In this case, the School is available to evaluate partnerships and channel agreements so as to respond in a timely manner to the specific needs of the organization.
By attending at least 80% of the classes, you will receive a certificate of participation in the program and a digital badge to share with your network on LinkedIn.
Program direction

In an increasingly complex and dynamic public environment, process transformation becomes imperative in order to meet emerging challenges and changing societal needs. This course will provide you with the skills to drive change within PA by implementing innovative solutions, making the most of digit...

