Pubblicazioni recenti
                        
                            
                                LOJACONO G. (a cura di)
                                The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
                                Kogan Page, , 2024
                            
                        
                            
                                LOJACONO G.
                                Experience-led luxury strategies: How brands are reshaping customer activation and engagement in The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
                                Gabriella Lojacono (a cura di), Kogan Page, chap. 5, pp.89-137, 2024
                            
                        
                            
                                LOJACONO G.
                                How to build a 360° view of the customer to nurture personalized relationships in The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
                                Gabriella Lojacono (a cura di), Kogan Page, chap. 7, pp.183-199, 2024
                            
                        
                            
                                LOJACONO G.
                                Seamless retail: Bridging the digital and physical divide in The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
                                Gabriella Lojacono (a cura di), Kogan Page, chap. 6, pp.138-182, 2024
                            
                        
                            
                                LOJACONO G.
                                The alchemy of luxury: Brand identity and value creation in The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
                                Gabriella Lojacono (a cura di), Kogan Page, chap. 1, pp.7-21, 2024
                            
                        
                            
                                LOJACONO G.
                                Timeless yet timely: The paradox of luxury authenticity in The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
                                Gabriella Lojacono (a cura di), Kogan Page, chap. 3, pp.59-79, 2024