Maria Cucciniello
Associate Professor
Biografia
Maria Cucciniello è Professoressa Associata del Dipartimento di Analisi delle Politiche e Management Pubblico presso l'Università Bocconi.
La sua collaborazione con SDA Bocconi ha inizio nel 2006. Ha gestito progetti di ricerca e formazione con importanti aziende.
Le sue ricerche si concentrano su e-health ed e-government, sull’impatto delle tecnologie dell’informazione e comunicazione (ICT) nel settore sanitario e pubblico, sulla trasparenza nella PA, sulla gestione del cambiamento e la riprogettazione organizzativa finalizzata all’introduzione di nuovi sistemi informativi e sull'evoluzione della managerialità nella PA.
Autrice di numerosi saggi e articoli che riguardano i temi da lei trattati. I suoi lavori sono stati pubblicati su journal importanti quali Public Administration Review, Public Management Review, Journal of Medical Internet Research, Social Science Computer Review, Economia & Management e Mecosan. Svolge l'attività di reviewer per molte riviste specializzate, tra cui Health Policy, Critical Perspective on Accounting Journal e Azienda Pubblica. È membro del comitato editoriale di Review of Public Administration and Management ed è stata nominata New Researchers Coordinator dell'International Research Society for Public Management.
Maria ha conseguito la Laurea triennale in Economia e Management delle Amministrazioni Pubbliche e delle Istituzioni Internazionali e la Laurea Specialistica in Economia e Management delle Amministrazioni Pubbliche e delle Istituzioni Internazionali entrambe presso l'Università Bocconi e un Ph.D. in Management presso l'Università di Edimburgo.
Pubblicazioni recenti
- 2025
Experimental evidence on the determinants of citizens' expectations toward public services
BELLÉ, N., P. BELARDINELLI, M. CUCCINIELLO, G. NASI, "Experimental evidence on the determinants of citizens' expectations toward public services", Public Administration Review, 2025, vol. 85, no. 1, pp. 176-191 - 2025
How to organize in turbulence: Arrangements and pathways for robust governance
MICACCHI, M., M. CUCCINIELLO, B. TRIVELLATO, D. CRISTOFOLI, A. TURRINI, G. VALOTTI, G. NASI, "How to organize in turbulence: Arrangements and pathways for robust governance", Journal of Public Administration Research and Theory, 2025, vol. 35, no. 2, pp. 231–247 - 2025
Building Robust Schools for All: Recipes for an Inclusive Education
CUCCINIELLO, M., D. CRISTOFOLI, M. MICACCHI, B. TRIVELLATO, "Building Robust Schools for All: Recipes for an Inclusive Education" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy - 2025
Citizen Satisfaction in AI driven Agile Government: Applying Human in the Loop for AI-Optimized Public Service Delivery
CHOI, H., M. CUCCINIELLO, G. NASI, "Citizen Satisfaction in AI driven Agile Government: Applying Human in the Loop for AI-Optimized Public Service Delivery" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy - 2025
Value creation in the context of remote working. Evidence from a literature review
NASI, G., L. FONTANELLA, M. CUCCINIELLO, D. ARTUSO, "Value creation in the context of remote working. Evidence from a literature review" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy - 2025
Defining and co-creating value in public services: the perspective of vulnerable users
SAPORITO, R., E. PEROBELLI, M. CUCCINIELLO, "Defining and co-creating value in public services: the perspective of vulnerable users" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy - 2025
Defining and measuring the value co-created in public services for vulnerable users
PEROBELLI, E., R. SAPORITO, M. CUCCINIELLO, "Defining and measuring the value co-created in public services for vulnerable users" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy - 2025
Strategies for mediating downstream citizen voice into complex public policy and service ecosystems - what, how and why?
KIRLEY, R., J. P. RIPAMONTI, M. CUCCINIELLO, "Strategies for mediating downstream citizen voice into complex public policy and service ecosystems - what, how and why?" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy - 2025
A mobile supportive care app for patients with metastatic lung cancer: the Lung Cancer App (LuCApp) randomized controlled trial
PONGIGLIONE, B., M. CUCCINIELLO, F. PETRACCA, O. CIANI, S. NOVELLO, M. MIGLIORINO, P. PEDRAZZOLI, F. AGUSTONI, G. LO RUSSO, R. TARRICONE, E. CAPELLETTO, "A mobile supportive care app for patients with metastatic lung cancer: the Lung Cancer App (LuCApp) randomized controlled trial", Supportive Care in Cancer, 2025, vol. 33, pp. 641 - 2025
LuCApp and cancer patients: Benefits and limits of digital technologies - LuCApp e pazienti oncologici: benefici e limiti delle tecnologie digitali
CIANI, O., M. CUCCINIELLO, F. PETRACCA, R. TARRICONE, "LuCApp and cancer patients: Benefits and limits of digital technologies - LuCApp e pazienti oncologici: benefici e limiti delle tecnologie digitali", SDA Bocconi Insight, 22 September 2025
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Grants & Premi
Kooiman Prize for Best Paper in Public Management Review 2023, with the paper ‘A Systematic Literature Review of City Competitiveness: A 30-Year Assessment and Future Agenda of Public Administration’ (G.Nasi, H.Choi, M.Cucciniello, R. K. Christensen), Vol.25, Issue 8, 2024
Excellence in Research Award, Università Commerciale Luigi Bocconi, 2022
