Greta Nasi

Associate Professor
AreaGovernment, Health and Not for Profit
Ambiti di ricercaPublic Management
Ambiti di insegnamentoPublic Services Design, Strategy and Public Policy
Greta Nasi

Biografia

Greta Nasi è Professoressa Associata del Dipartimento di Scienze e Politiche Sociali presso l’Università Bocconi e Direttrice della Laurea Magistrale di Università Bocconi e Politecnico di Milano in Cyber Risk Stategy and Governance 

Presso SDA Bocconi è Direttrice dell’Executive Master in Management of International Organizations. È stata Direttrice del Dipartimento di Public Management and Policy dal 2012 al 2016. Ha gestito numerosi progetti di ricerca, formazione e consulenza per alcune delle più importanti istituzioni italiane e internazionali.

Le sue ricerche si concentrano su: innovazione e change management nel settore pubblico, digital transformation nel settore pubblico e sanitario, gestione dei servizi pubblici locali e competitiività delle città.

Dal 2016, è Honorary Fellow presso la Business School dell'Università di Edimburgo. Autrice di numerosi saggi e articoli che riguardano i temi da lei trattati. I suoi lavori sono stati pubblicati su journal importanti quali Public Administration, Public Management Review and International Journal of Public Administration, Journal of Medical Internet Research. È membro del comitato editoriale di numerose riviste, tra cui Public Management Review, Journal of Comparative Policy Analysis: Research and Practice (2005-2019) e Review of Public Administration. È stata nel consiglio di molte società della pubblica amministrazione come la International Research Society of Public Management, Association of Women in Public Administration ed è stata rappresentante istituzionale presso Association for Public Policy Analysis and Management. È stata invitata a tenere conferenze in molte università internazionali come Seul National University, Lee Kwan Yew School of Public Policy, ESADE, l’Università Erasmus tra le altre. 

Greta è stata Fulbright Scholar presso la Maxwell School of Public Affairs and Citizenship, dove ha ottenuto un MPA. Ha conseguito un Dottorato in Public Management presso l’Università di Parma e un B.Sc. in Public Administration and International Organizations presso l’Università Bocconi.

Pubblicazioni recenti

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  • 2025
    Experimental evidence on the determinants of citizens' expectations toward public services
    BELLÉ, N., P. BELARDINELLI, M. CUCCINIELLO, G. NASI, "Experimental evidence on the determinants of citizens' expectations toward public services", Public Administration Review, 2025, vol. 85, no. 1, pp. 176-191
  • 2025
    How to organize in turbulence: Arrangements and pathways for robust governance
    MICACCHI, M., M. CUCCINIELLO, B. TRIVELLATO, D. CRISTOFOLI, A. TURRINI, G. VALOTTI, G. NASI, "How to organize in turbulence: Arrangements and pathways for robust governance", Journal of Public Administration Research and Theory, 2025, vol. 35, no. 2, pp. 231–247
  • 2025
    Citizen Satisfaction in AI driven Agile Government: Applying Human in the Loop for AI-Optimized Public Service Delivery
    CHOI, H., M. CUCCINIELLO, G. NASI, "Citizen Satisfaction in AI driven Agile Government: Applying Human in the Loop for AI-Optimized Public Service Delivery" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy
  • 2025
    Value creation in the context of remote working. Evidence from a literature review
    NASI, G., L. FONTANELLA, M. CUCCINIELLO, D. ARTUSO, "Value creation in the context of remote working. Evidence from a literature review" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy
  • 2025
    Differences in preference for remote working between public and private sector workers - A post-pandemic context
    NASI, G., A. PEREGO, L. FONTANELLA, K. FELLNHOFER, "Differences in preference for remote working between public and private sector workers - A post-pandemic context" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy
  • 2025
    The future role of government in cybersecurity
    NASI, G., "The future role of government in cybersecurity" in Futures for the Public Sector., Geert Bouckaert, Annie Hondeghem, Trui Steen, Steven Van de Walle (Eds.), Leuven University Press, pp. 123-140, 2025
  • 2024
    The power of framing: The role of information provision in promoting whistleblowing
    NOVARO, R., G. NASI, M. CUCCINIELLO, S. GRIMMELIKHUIJSEN, "The power of framing: The role of information provision in promoting whistleblowing", Public Administration, 2024, vol. 102, no. 4, pp. 1342-1365
  • 2024
    La gestione dell’innovazione e del cambiamento nelle istituzioni pubbliche
    BUONGIORNO SOTTORIVA, C., G. NASI, "La gestione dell’innovazione e del cambiamento nelle istituzioni pubbliche" in Management Pubblico – II Ed.., Maria Cucciniello, Giovanni Fattore, Francesco Longo, Elisa Ricciuti, Alex Turrini (Eds.), Egea, chap. 14, pp. 239-252, 2024
  • 2024
    La cybersecurity è una priorità per il management
    NASI, G., "La cybersecurity è una priorità per il management", Il Sole 24 Ore, 22 October 2024
  • 2024
    Debate: The future of artificial intelligence for the co-design and co-production of public services—what do we know and what do we need to know?
    OSBORNE, S., G. NASI, "Debate: The future of artificial intelligence for the co-design and co-production of public services—what do we know and what do we need to know?", Public Money & Management, 2024, vol. 44, no. 6, pp. 446-448

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Grants & Premi

  • Kooiman Prize for Best Paper in Public Management Review 2023, with the paper ‘A Systematic Literature Review of City Competitiveness: A 30-Year Assessment and Future Agenda of Public Administration’ (G.Nasi, H.Choi, M.Cucciniello, R. K. Christensen), Vol.25, Issue 8, 2024

  • Best Professor of the Year Award - PhD School, Università Commerciale Luigi Bocconi, 2019

  • Emerald Citations of Excellence for the 2013 paper “A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach”, American Review of Public Administration, Emerald Publishing Limited, 2016

  • Runner-Up Prize for 2015 Best Paper “Coordination Mechanisms for implementing complex innovations in the healthcare sector” Public Management Review Vol. 17, Issue 7, 2015

  • Award of the Maxwell School E-­PARCC Collaborative Governance Initiative Competition for the Case Study “Oltre la norma!” Collaborating for the reconstruction of Teatro Petruzzelli in Bari, Maxwell School of Citizenship and Public Affairs - Syracuse University, 2013

  • Excellence in Research Award, Università Commerciale Luigi Bocconi, 2011

  • Excellence in Research Award, Università Commerciale Luigi Bocconi, 2009