Strategy process and trends

After having analyzed the client needs, we support the company in defining long-term objectives, developing the strategic agenda and implementing concrete actions in terms of corporate, business and functional strategy

Internationaliza-tion strategies

After having assessed the attractiveness and accessibility of a short list of countries we define a robust and sustainable entry strategy in the chosen target country.

Organizational structure

Our expert team has unique capabilities for assessing organizational behavior, existing hierarchies, direct reports, processes and activities. By effectively redesigning the organizational structure, we can not only support the firm in optimizing its processes but also in solving strategic issues.

Employee Engagement

By analyzing and mapping social behavior of employees, with the most sophisticated organizational climate techniques, we can provide solutions to improve the employee engagement of the firm

Customer centricity

We can support firms in developing methodologies and techniques that are useful for ensuring that the customer is at the center of each decision process.

Customer intelligence

We codify customer behaviors, preferences and expectations in order to anticipate and adapt to consumer trends.

Risk Management

By clearly identifying the areas of risk, we measure, evaluate and prioritize the potential risks impacting on firm performance and develop strategies to manage them effectively.

Clinical Management

We apply rigorous methodologies to support private and public stakeholders in effectively structuring private as well as public clinical management and governance.

Supply Chain Management

The department of production and operations has unique competences regarding supply chain management, logistics and business processes. By using innovative tools for tracking product flows, we develop lean methodologies and projects for the optimization of the manufacturing footprint

Planning and IT Systems

We not only support companies in the analysis of internal and external factors impacting on performance, we also support companies in defining and designing the firm’s information architecture and IT systems


Biography of Claudio Dematté >


SDA Bocconi School of Management
Research Unit of Claudio Dematté Corporate and Financial Institutions Division
Via Bocconi, 8
20136 Milano

Action Research

Annarita Di Bitonto
Tel. + 39 02.5836.6801
Fax + 39 02.5836.6883

Jelena Urosevic
Tel. + 39 02.5836.3546
Fax + 39 02.5836.6883

Erica Cottarelli
Tel. + 39 02.5836.6852
Fax + 39 02.5836.6883

Roberta Aresu
Tel. + 39 02.5836.6884
Fax + 39 02.5836.6883