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A new customer-centricity in asset/wealth management

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The world is changing fast for asset and wealth managers, who have to turn the challenges arising from technology into opportunities, reconciling the need for cost containment with the demand for constantly better service quality. The traumatic experience of Covid-19, and the necessity to reinvent work methods and organization have accelerated the rhythm of change on one hand; on the other all this is shining a light on the importance of long-term growth that is both stable and sustainable. Companies in the asset and wealth management sector must work even harder to align the expectations of all stakeholders with a balanced budget, while paying attention to environmental, social and governance issues. This book is the outcome of a long running research project by Allfunds Academy, founded by Allfunds and SDA Bocconi School of Management, with intellectual input from the leading asset/wealth management companies in Italy.

  • Editor: EGEA
  • Editorial Series: Leading management
  • Publication Date: March 2020
  • EAN: 9788823837898
  • ISBN: 9788823837898
  • Pages: 180
  • Format: paper and e-Pub

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