Una PA più semplice e agile
Streamlining Public Administration Organizations
As public administration undergoes profound transformation, public sector managers are increasingly expected to lead complex organizations, coordinate diverse structures and professional roles, make the best use of available resources, and deliver effective services to citizens, businesses, and other public institutions. In this context, simplification is not simply about reducing procedures: it means strengthening the organization's managerial capabilities by creating clearer organizational structures, processes, responsibilities, and decision-making mechanisms.
Specifically, this program will enable you to:
- Redesign overly fragmented or complex organizational structures, reducing overlaps across departments while improving coordination, decision-making, and managerial accountability.
- Lead more flexible and collaborative organizations by breaking down organizational silos and overcoming hierarchical rigidities that slow down decision-making, cross-functional integration, and responsiveness to stakeholders.
- Streamline processes and administrative procedures characterized by excessive steps, controls, approvals, and duplication, distinguishing essential compliance requirements from activities that add complexity without creating value.
- Improve the speed, quality, and effectiveness of services delivered to citizens, businesses, and other public institutions by identifying priorities for action and focusing resources on the most critical areas.
- Clarify roles, responsibilities, and decision-making authority across organizational units and individuals, reducing overlaps, accountability gaps, and unnecessary handoffs between departments while strengthening managerial accountability.
- Realign roles and capabilities with new processes and organizational priorities, enabling more effective people management aligned with the administration's strategic objectives and public value creation.
The program is part of the Government Academy’s "Organizational Innovation and Service Management" area of expertise. Explore all programs and contact us to create a customized training pathway.
For more information: Learn more
Is this program right for you?
This program is designed for managers, executives, and public officials who, at different levels of responsibility, are responsible for leading organizations, managing people and processes, and delivering public services.
It is intended for professionals working in central and local government, healthcare organizations, public institutions, agencies, and other public sector organizations who want to strengthen their ability to navigate organizational complexity, streamline operations, and lead change effectively.
The program is particularly suited to professionals seeking practical tools to improve organizational structures, decision-making processes, coordination mechanisms, accountability, and service quality, contributing to a more effective public administration that creates value for citizens, businesses, and other institutions.
Connect with our advisors
Learning is never linear. It takes shape over time, combining specific learning needs with practical tools matched to your own challenges.
Talk to our team of Program Advisors to identify the path that best fits your goals and find out how to build a broader development plan through the SDA Bocconi Executive Education Certificate.
Get in touch with Patrizia Trivellato
SDA Bocconi Executive Education Certificate
Your initial conversation with our Program Advisors helps shape your path, clarifying your goals and participation options. It is also the required first step toward earning the Executive Education Certificate.
The SDA Bocconi Executive Education Certificate is the formal recognition awarded upon completion of a learning plan designed around your managerial needs. With the Certificate, every program you attend becomes part of a broader design, built on your growth objectives.
What you will learn
The program consists of 3 days totaling 24 equivalent hours and is built on 6 pillars:
How you will learn
Business Cases
Real business situations that enable participants to explore specific managerial challenges by analyzing strategic decisions and the growth path of an organization.
Simulations
Real-life business scenarios recreated in a safe learning environment with the support of technology.
Program direction & faculty
- Alexander Maximilian HiedemannDirectorArea: Government, Health and Not for ProfitResearch domains: Public Management
- Giovanni ValottiArea: Government, Health and Not for ProfitResearch domains: Public Management
- Francesco VidèArea: Government, Health and Not for ProfitResearch domains: Public Management
- Marco SampietroArea: Leadership, Human Resources and Digital TechnologiesResearch domains: Organizational Behavior
With us, the program becomes reality
The Program Management team supports participants from enrollment through to the end of the program, coordinating and managing every organizational aspect.
SDA Bocconi Campus - Milano
Information
Location
SDA Bocconi School of Management
Via Sarfatti 10, 20136 Milano.By attending at least 80% of the classes, you will receive a Certificate of Participation and a digital badge to share with your network on LinkedIn.
Fees
€ 2.100 + VAT
The fee is exclusive of VAT.
Contacts
Program Advisor
Patrizia Trivellato
tel. +39 02 5836 6605
patrizia.trivellato@sdabocconi.it
The Zangrillo Directive
The Zangrillo Directive requires 40 hours of training. We help you make the most of them.
- Meet training requirements in full compliance with the Directive
- Build a learning journey that creates impact and delivers public value
- Develop managerial capabilities, not just technical skills
- Immediately apply what you learn within your organization
- Improve performance, streamline processes, and drive innovation
The Zangrillo Directive makes 40 hours of training mandatory for public sector employees. We help turn a regulatory requirement into a strategic opportunity.
With SDA Bocconi programs for public sector professionals, you can:
Upon request, participants may take a post-program assessment at the end of the course to verify the competencies acquired. Successful completion of the assessment entitles participants to receive a certificate attesting the positive outcome of the training, in compliance with the Zangrillo Directive of 16 January 2025.
Download the brochure and discover how to turn the 40 hours required by the Zangrillo Directive into tangible value.
Special payment terms
Bocconi Alumni
Bocconi Alumni are entitled to a 20% reduction on participation fees. To take advantage of the discount, please enter your Alumnus status when registering by indicating “ALUMNI 20” in the notes section. Remember that without this indication, the discount will not be applicable.
Women are good for business
To foster and contribute to women’s professional development, SDA Bocconi School of Management offers them until 8 March 2028 a 20% discount on the participation fee for all Executive Open Programs and Executive Online Programs.
Multiple enrollments
Companies, institutions and public bodies that enroll at least 3 participants in a single program are granted a 20% discount for each registration fee. The concession is not applicable for personal enrollment and must be formalized by the start date of the course.
Corporate education programs
In the case of learning needs involving several resources of the same company enrolled in more than one program, it is possible to define a customized plan from the specific needs of the organization. In this case, our Program Advisors are available to build with the client organizations ad hoc training plans with special pricing.
Partnerships and channel agreements
SDA Bocconi offers the possibility to initiate collaborations that allow them to expand the portfolio of educational trainings to be offered to their members. In this case, the School is available to evaluate partnerships and channel agreements so as to respond in a timely manner to the specific needs of the organization.
By attending at least 80% of the classes, you will receive a certificate of participation in the program and a digital badge to share with your network on LinkedIn.
The brochure walks you through the program and the SDA Bocconi experience. Inside you'll find:
The full calendar
The application process
Participant stories
The campus experience
