Public service design, delivery & digitalization
AI-PACT (Artificial intelligence for public administrations connected)
Research period: September 2024-April 2026
Partner: SDA Bocconi (coordinator), Maggioli, UNIBO, UNIMIB, Tempo srl, IFEL
Researchers: Greta Nasi, Paola Boscolo, Lisa Fontanella, Benedetta Burston, Giulio Guidotti, Maria Cucciniello, DEVO Lab, B4i
Brief description: AI-PACT is a European Digital Innovation Hub focussed on Artificial Intelligence (AI) for the benefit of public administrations, SMEs and start-ups that have an interest for spreading AI applications in the public sector. AI-PACT offers public administrations and SMEs a digital transformation path based on an initial assessment of technological maturity, a test-before-invest service that allows them to experiment with an AI tool accompanied by training services on AI and digitisation, and a final sustainability assessment which evaluates the impact of the introduction of the AI tool.
Link: https://aipact-edih.it/
Pai: impacts of artificial intelligence on public administration
Research period: 2025-2026
Researchers: Greta Nasi, Maria Cucciniello, Giovanni Valotti, Paola Boscolo, Francesco Vidè, Lisa Fontanella, Lorenzo Luciano, Alberto Perego
Brief description: This self-funded research project aims to explore applications of Artificial Intelligence to improve public services, focussing on the dynamics of human-machine collaboration and the impact of AI on the behaviour of people interacting with new technologies (public decision-makers and end-users) through systematic review of the literature and the performance of field experiments.
