Marco Aurelio Sisti

Associate Professor of Practice
AreaMarketing
Research domainsSales
Teaching domainsSales Management, B2B Marketing, Channel Management, CRM, Customer-Centric Digital Strategies
Marco Aurelio Sisti

Biography

Marco Aurelio Sisti is an Associate Professor of Practice in Marketing & Sales at SDA Bocconi School of Management and an adjunct professor at Bocconi University, where he teaches topics related to sales and key account management.

At SDA Bocconi, he serves as the Director of EMMS/Executive Master International in Marketing & Sales in partnership with Esade Business School. He is also a teacher and director of various executive programs, including Open Programs, Custom Programs, and Master's programs (Executive MBA, Full-Time MBA, and specialized programs).

He co-founded the Commercial Excellence Lab (CEL), a research and innovation laboratory at SDA Bocconi established in partnership with leading international companies. He has been responsible for custom training in Marketing & Sales and has coordinated the International Channel & Retail Academy and the Marketing Community at SDA Bocconi. With extensive experience in executive education and consulting projects across various sectors, including automotive, industrial manufacturing and services, fashion, FMCG, telecommunications, and healthcare, his expertise lies in marketing and sales management, with a focus on sales management, key account management, commercial excellence, marketing strategy, digital sales transformation, sales enablement, CRM, value and customer management, and retail management.

Author of essays and articles on the topics he covers, he has recently published texts/chapters such as "Manager del futuro" (2023), "Gestire le Vendite – L’eccellenza nel Sales Management" (2020), "La centralità del cliente nell’era digitale: nuove sfide per la forza commerciale" (2018), "Commercial Excellence – Tra arte e scienza" (2017), "Store Management" (2015), "Marketing & Sales Excellence" (Egea 2014), and "Sales Management – A multinational perspective" (2010, Palgrave McMillan).

Recently, he has conducted important research with colleagues from the Commercial Excellence Lab on cutting-edge sales topics, including Omnichannel Experience (2023-2022), Mastering the new normal in sales organizations (2021), Covid 19 & Remote Selling (2021), DCT - Digital Commercial Transformation (2019), and SCM Sales Content Management (2018). He has been a visiting professor of marketing & sales management at various international institutions and a member of the AKAM Association for Key Account Management. Until 2015, he held the marketing chair at LUM University in Casamassima. He has received numerous teaching and executive program excellence awards at SDA Bocconi and earned his degree in economics from Bocconi University. He holds an ITP Certificate (International Teachers Programme) from IMD in Lausanne.

On a personal level, he is deeply passionate about photography, travel, and nature excursions (hiking and mountain biking) and enjoys both winter and water sports, including sailing, windsurfing, and surfing, some of which he practiced at a competitive level for an extended period. 

 

Recent Publications

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  • 2022
    The evolution of the sales function in the transformation of B2B
    SISTI, M. A., "The evolution of the sales function in the transformation of B2B", SDA Bocconi Insight - Podcast, 16 May 2022
  • 2022
    Marketing & Sales: trasformazione, sfide e competenze
    SISTI, M. A., "Marketing & Sales: trasformazione, sfide e competenze" in Manager del Futuro., E. Baglieri (Ed.), Egea, chap. 6, pp. 95-107, 2022
  • 2022
    Dieci aree di azione per ridisegnare la funzione vendite
    CAIOZZO, P., L. , I. M. COLM, P. GUENZI, M. A. SISTI, "Dieci aree di azione per ridisegnare la funzione vendite", Economia & Management, 2022, no. 4, pp. 83-91
  • 2020
    Gestire le vendite. L'eccellenza nel sales management. II edizione
    SISTI, M. A., P. GUENZI, P. CAIOZZO (Eds.), "Gestire le vendite. L'eccellenza nel sales management. II edizione" - 2020, Egea, Milano, Italy
  • 2018
    La centralità del cliente nell’era digitale: nuove sfide per la forza commerciale
    SISTI, M. A., "La centralità del cliente nell’era digitale: nuove sfide per la forza commerciale" in Marketing. Una disciplina fantastrica. Omaggio a Enrico Valdani., B. Busacca, M. Costabile (Eds.), Egea, pp. 473-484, 2018
  • 2017
    Le 7S della sales transformation
    GUENZI, P., M. A. SISTI, "Le 7S della sales transformation", Economia & Management, 2017, no. 1, pp. 36-44
  • 2017
    Organizzare e gestire il personale commerciale per il successo del punto vendita
    SISTI, M. A., "Organizzare e gestire il personale commerciale per il successo del punto vendita" in Store Management. Il punto vendita come luogo di esperienze e di relazioni - IV Ed.., S. Castaldo, C. Mauri (Eds.), Franco Angeli, chap. 10, pp. 335-353, 2017
  • 2011
    Designing and implementing a key account management strategy
    SISTI, M. A., "Designing and implementing a key account management strategy" in Sales Management: A Multinational Perspective., P. Guenzi, S. Geiger (Eds.), Palgrave Macmillan, pp. 71-96, 2011
  • 2011
    Formazione e ricerca internazionale sul channel marketing & retail management
    SISTI, M. A., "Formazione e ricerca internazionale sul channel marketing & retail management", Economia & Management, 2011, no. 4, pp. 46-47
  • 2011
    L'eccellenza nel channel & retail management in IBM
    GELOSA, E., G. GROAZ, M. A. SISTI, "L'eccellenza nel channel & retail management in IBM" in Marketing & sales excellence. Come trasformare competenze di marketing in performance di successo., F.Ancarani (Ed.), Egea, pp. 163-168, 2011

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