Today each product must be a high-intensity service and brand experience. By leveraging the full power of big data you can create and successfully manage a data-driven service experience that becomes a new source of value for your business. This program can help you do this.
4 days (8 hours in Distance Learning + 3 days face-to-face)
Distance Learning: 8 hours from 5 March to 4 April 2019
Face-to-Face: 19-22 March 2019 (the 19th only afternoon, the 22nd only morning)
Download the brochure and learn more about the program
Who it is for
Executives with responsibilities in marketing, customer service, customer operations, innovation, and business development functions.
The final deadline for enrollment is 13th February 2019. Enrollment requests are reviewed on a rolling basis, those received after the final deadline may not be accepted.
A 10% reduction on the program fee is offered to applications sent in by 4th January 2019.
For further information and orientation: