The course will address the following topics:
• Global supply chain management in international humanitarian context and main differences with commercial supply chain.
• Change Management in large-scale operations: shifting from aid to assistance and the continuum between humanitarian and development.
• Emerging trends: IoT, applications of "BlockChain" and "Cash and Voucher" transfers.
• Lean management and main principles in order to assess the operations processes and identify improvement areas. Main practices frequently adopted by lean companies will be also provided.
Throughout the course, case studies from leading humanitarian and development organizations will be presented and discussed.
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Who is it for
The course is addressed to professionals with 5+ years of professional experience, fluent in English and interested in strenghtening their understanding of operations management in the context of International Development.The programme is also suitable for teams engaged in change management. Together they can gain a common understanding of the challenge of leadership and explore tools and techniques to push through change projects or to design the organisation of the future along with the execution of the strategy.