Rethinking Performance in a Complex World

In today’s data-rich organizations, measuring performance has become both indispensable and increasingly problematic. Companies rely on KPIs, dashboards, and incentive systems to drive results and support decision-making — yet these same tools often generate unintended consequences, distorting behaviors, weakening strategy, and ultimately undermining long-term value creation.

This event invites participants to rethink performance measurement not simply as a technical exercise, but as a strategic and organizational capability. In increasingly complex business environments, leading performance means going beyond metrics alone: it requires the ability to interpret context, align decisions with strategy, and understand how systems influence people and organizations.

The session offers a valuable opportunity to explore one of the key themes addressed within the Executive MBA (EMBA) at SDA Bocconi — a program designed for professionals who want to strengthen their managerial perspective and navigate complexity with greater clarity, critical thinking, and impact.

Mastering performance in today’s world requires more than experience alone. It requires the ability to connect strategy, organization, leadership, and decision-making in a coherent and sustainable way.