- Start date
- Duration
- Format
- Language
- 15 Oct 2024
- 3 days
- Class
- Italian
Strumenti per gestire le controversie tra gli intermediari finanziari e la loro clientela.
Umberto Filotto
Finance
Biography
Umberto Filotto is Affiliate Professor of Banking and Insurance at SDA Bocconi School of Management.He is Full Professor of Banking Management at University of Rome Tor Vergata. At SDA Bocconi Umberto has directed programs for senior executives in several banks and other financial firms.
He conducted numerous research, training and consulting projects with Crif, CheBanca, Fiditalia, GarantiBank and many others. His research activities focus on retail banking, fintech, consumer lending, behavioral finance and addresses the evolution of the strategies and business models of the financial industry, the role and evolution of consumer lending and financial customers choices and decision models.
He is the author of numerous books and articles on the subject. His work has been published in European Journal of Management, Mind and Society, International Journal of Business and Mangement, Journal of Property, Investment and Finance, Bancaria, Banca Impresa e Società among others. Umberto has been the Editor or the author of several books and he contributed to books published by Edward Elgar, Springer, Palgrave, Bancaria, Egea. He is a member of the Editorial Boarrd of Bancaria and of Rivista di Regolazione e dei Mercati. Umberto is Secretary General of Assofin the Italian Association of Consumer Lending and Mortgages and he is Vice Chair of Eurofinas the European Federation of Consumer Credit.
Umberto is a graduate, magna cum laude, of Bocconi University.
Teaching domains
Financial Marketing
Fintech
Investor/Consumer Behaviour
Multichannel Banking
Consumer Credit
Latest publications
Shaping the digital transformation of the retail banking industry. Empirical evidence from Italy
European Management Journal, 2021, vol.39, no. 3, pp.366-375
Open banking: la direttiva c’è i consumatori forse sì
Economia & Management, 2021, no. 3, pp.70-75
Agenti in attività finanziaria e mediatori creditizi
Bancaria Editrice, Roma, Italy, 2021
Financial literacy in Italy: Empirical evidence and theoretical proposals
Virtus Interpress, , 2021
Financial Education and Risk Literacy
Edward Elgar Publishing, Great Britain, 2021
How financial decisions are affected by financial literacy levels, behavioral aspects and individual propensities: an empirical analysis of Italian young adults in Financial Education and Risk Literacy
R. Viale, U. Filotto, B.Alemanni, S. Mousavi (Eds),Edward Elgar Publishing, chap. 2, pp.29-47, 2021
Director