The institutional changes that have affected public utilities in recent years have lead the former municipal services to assume a strategic role for local governance. Their transformation and evolution sits at a crossroads between the public sphere and market mechanisms. Public administrations have the fundamental task of directing, controlling and evaluating services (ones provided both by directly-owned companies and by services outsourced to private companies), to ensure that citizens' expectations are satisfied.
The courses for the management and political leaders of the local authorities and companies involved in the development of local public services and which have the goal of developing the competencies required to configure the overall service range while at the same time guaranteeing the satisfaction of local needs and the economic and market development of the individual companies.
Below is an outline categorization of the areas of competencies feasible in the framework of custom programmes.
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